ManpowerGroup's philosophy - Humans First, Digital Always - shapes everything they do. Technology should expand what their people can achieve, not replace what they do best. It was this conviction that led them to partner with Hubert.

‍

Their challenge was threefold:

•      Volume - processing thousands of applications across multiple markets without compromising quality or consistency

•      Fairness - ensuring every candidate received a structured, bias-free assessment regardless of when or where they applied

•      Recruiter time - freeing experienced recruiters from time-consuming early screening so they could focus on high-value human interactions

The business needed a responsible, scalable solution - one that would support their recruiters rather not sideline them.

‍

ManpowerGroup introduced Hubert as their AI-powered interviews that enable candidates to apply anytime, anywhere, by voice or text. Through a structured, job-relevant interview, Hubert qualifies and assesses candidates, scoring and ranking them against defined criteria so recruiters can identify the most suitable talent faster.

‍

What set Hubert apart is its foundation: a blend of proprietary AI and well-established interviewing science. This ensures every candidate is assessed consistently and fairly — the same core questions, the same evaluation framework, every time.

‍

"AI is coming to jobs — not for them. Working with Hubert helps us lead the Now; delivering faster, fairer hiring for candidates and employers today. And it builds the Next; strengthening human potential through responsible technology. That's The Human Edge."

- Michael Stull, Managing Director, ManpowerGroup UK

‍

Critically, the AI supports the recruitment process - it does not make the hiring decision. Final evaluation, contextual judgment, and hiring recommendations remain firmly in the hands of ManpowerGroup's experienced recruiting professionals.

‍

The implementation follows a simple, candidate-friendly flow:

‍

•      A candidate applies for a role and is immediately invited to complete a structured interview with Hubert, at a time that suits them

•      Hubert conducts a consistent, job-relevant interview based on defined competency criteria

•      Every response is evaluated against the same framework in real-time, removing subjectivity from early screening

•      Candidates are scored, ranked, and surfaced to recruiters, who then apply their judgment for the next stage

The result is a recruitment process that is structured, transparent, and safe for both candidates and employers - responsible, explainable AI in practice.

‍

The impact of introducing Hubert has been significant across every key measure:

‍

67% Reduction in screening time for recruiters

85% Candidate interview completion rate

9/10 Average candidate experience score

60% Of interviews completed outside traditional office hours

‍

The combination of speed, consistency, and positive candidate feedback is significant. More than 60% of candidates completing interviews outside office hours reflects the accessibility Hubert brings - allowing candidates to engage on their own terms, rather than within the constraints of the working day.

‍

One of the most important outcomes of introducing structured AI screening is the impact on fairness. When every candidate answers the same core questions and every response is evaluated against the same framework, consistency improves - and when consistency improves, bias reduces.

‍

For ManpowerGroup, this means earlier visibility of qualified, job-ready talent. For candidates, it means a transparent and accessible process. And for their recruiters, it means more time for what no algorithm can replicate: judgment, trust, and connecting people to meaningful work.

‍

"Every candidate deserves a fair, consistent experience, regardless of when or where they apply. That's what responsible, explainable AI looks like in practice — structured, transparent and safe for candidates and employers."

- Anna Spaul Castiglione, Director of Data Innovation, ManpowerGroup UK

‍

The ManpowerGroup and Hubert partnership demonstrates what responsible AI in hiring can achieve when implemented with the right values. Faster screening, fairer assessments, and a better experience for candidates - without removing human judgment from the equation.

‍

For organisations facing high-volume hiring challenges, the message is clear: AI doesn't have to come at the expense of the human experience. When built on a foundation of structure,transparency, and established science, it can enhance it.

‍

‍